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Core 3 no longer working
Posted: 25 Mar 2021, 17:07
by raydodo
Hi
I have had a RevPi Core 3 set up as a soft PLC monitoring devices on an IO-Link network for some time. Yesterday the display showed something about the disk being full and requiring attention. I disconnected the device and have come to debug it today. The RevPi does not seem to work at all. The power LED is green and there is a faint glow of the red A1 LED. Network port does not show any LEDs on the connector when on the network. RevPi does not respond to a ping. I downloaded RPIboot so that I could reflash the latest img file. RPIboot completes successfully, but the RevPi does not mount as a USB device so I cannot select it as a device in Win32DiskImager. There is no disply output from the HDMI port.
I am stuck. I have followed this instructions here:
https://revolution.kunbus.com/tutorials ... ll-jessie/
Thanks for any help. This unit has been sat behind an HDMI screen untouched for many many months.
Regards
Ray
Re: Core 3 no longer working
Posted: 29 Mar 2021, 15:40
by ->Johannes<-
Hi Ray,
have you already tried to use another USB-Port or another PC?
Try following link
FAQ_RevPi, there is a chapter “I want to save or restore a system image. Why does RPiBoot.exe not connect to my device?”
If it does not work, try
FAQ_Kunbus-Support, there is a chapter “RPiBoot.exe does not connect to my RevPi Module. What can I do?” But therefore you need a linux-host.
It's worth a try. If it doesn't work, then we look further on.
Best regards,
Johannes
Re: Core 3 no longer working
Posted: 01 Apr 2021, 10:29
by raydodo
Hi Johannes
Thanks for the advice.
I can get this response when using RPIboot:
Waiting for BCM2835/6/7/2711...
Loading embedded: bootcode.bin
Sending bootcode.bin
Successful read 4 bytes
Waiting for BCM2835/6/7/2711...
Loading embedded: bootcode.bin
Loading embedded: bootcode.bin
Second stage boot server
Loading embedded: start.elf
File read: start.elf
Second stage boot server done
However, the device does not appear as a drive in Windows, so I cannot download an image file. I have tried different USB ports.
Regarding your suggestions, I have reinstalled the driver as per the first link and that has not made a difference. The second link takes me to a password protected site, and I don't have access. Please could you send another link or a copy of the document.
Thanks for any further suggestions
Regards
Ray
Re: Core 3 no longer working
Posted: 09 Apr 2021, 11:37
by ->Johannes<-
Hi Ray,
did you try another pc?
For the second link you can register for free.
The description is only in German, so here is a gif for better understanding.
- Video.JSD.Registration GIF.gif (755.56 KiB) Viewed 11963 times
Best regards
Johannes
Re: Core 3 no longer working
Posted: 20 Apr 2021, 15:22
by raydodo
Hi Johannes
Yes, I tried my home PC which does not have the same restrictions / policies etc as my work PC, but it did not work. RPIBoot completes as before, but no USB storage drive is shown.
I followed the links in the second document which lead me back to the RasPi compute module reprogramming document. I don't have a Linux device, but I used a recent Chromebook and compiled RPIBoot to run on that. No good - the RevPi was recognised as a BCM2710 device, but RPIboot did not detect it and did not mount it as a drive. Note that I did not remove the compute module from the RevPi (cracking the glue) so I did not change any jumper settings.
I am stuck again now. Please advise if there is any further way to recover this device. I have a project which is reliant upon it.
Thanks
Ray
Re: Core 3 no longer working
Posted: 29 Apr 2021, 16:03
by raydodo
Hi Johannes
I think I am at the end of troubleshooting that my time allows. Do you have an RMA process that I can return this device through please?
Thanks
Ray
Re: Core 3 no longer working
Posted: 30 Apr 2021, 14:36
by ->Johannes<-
Hi Ray,
Yes, I think an RMA will be the way to go.
If you bought your device from us, we will do the RMA.
To do so, please contact
support@kunbus.com and attach your invoice.
If you purchased your unit through someone else, please contact them.
Best regards
Johannes