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Re: DeviceNet second gateway component missing
Posted: 25 Sep 2020, 15:56
by dirk
cataliz3er, I can send you a RMA form via EMail.
Re: DeviceNet second gateway component missing
Posted: 27 Sep 2020, 19:43
by cataliz3er
Hey! Thanks!
I can use the Connect and DIO for other applications, so if returning only the Gateway is an option that would be great.
Please send the RMA Form to
catalin@carboetalon.ro
Re: DeviceNet second gateway component missing
Posted: 28 Sep 2020, 08:46
by dirk
cataliz3er, in case you want to return the device please contact our sales team at
sales@kunbus.com. In case you assume that the device has a malfunction I can open a RMA case so that you get the device back 100% functional. So what's your aim here?
Re: DeviceNet second gateway component missing
Posted: 29 Sep 2020, 09:34
by cataliz3er
The fact that the Gateway did not perform reliably and the approaching deadline for the project prompted me to switch to a tried and tested solution.
I would like to return the Gateway as I have no use for it outside of this specific application.