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Re: Loss of DeviceNet connection

Posted: 27 Feb 2019, 10:23
by FMID
Hi Cyril,

We are running the Device on Jessie, we had to downgrade the device since we needed the device to work with opencv.
This was not possible with debian stretch.
So we have probably a different problem.

I have looked in to /var/log/kern.log file and it gave the following enteries.

Code: Select all

Feb 27 09:45:24 RevPi9836 kernel: [ 8427.199291] uvcvideo: Found UVC 1.00 device Razer Kiyo (1532:0e03)
Feb 27 09:45:24 RevPi9836 kernel: [ 8427.203657] input: Razer Kiyo as /devices/platform/soc/3f980000.usb/usb1/1-1/1-1.3/1-1.3.4/1-1.3.4:1.0/input/input37
Feb 27 09:46:01 RevPi9836 kernel: [ 8463.953349] uvcvideo: Failed to resubmit video URB (-1).
Feb 27 09:48:13 RevPi9836 kernel: [ 8595.817603] usb 1-1.3.4: USB disconnect, device number 52
Feb 27 09:48:20 RevPi9836 kernel: [ 8602.577496] usb 1-1.3.4: new full-speed USB device number 53 using dwc_otg
Feb 27 09:48:20 RevPi9836 kernel: [ 8602.737505] usb 1-1.3.4: new high-speed USB device number 54 using dwc_otg
Feb 27 09:48:20 RevPi9836 kernel: [ 8602.838382] usb 1-1.3.4: New USB device found, idVendor=1532, idProduct=0e03
Feb 27 09:48:20 RevPi9836 kernel: [ 8602.838398] usb 1-1.3.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Feb 27 09:48:20 RevPi9836 kernel: [ 8602.838413] usb 1-1.3.4: Product: Razer Kiyo
Feb 27 09:48:20 RevPi9836 kernel: [ 8602.838421] usb 1-1.3.4: Manufacturer: Alpha Imaging Tech. Corp.
Feb 27 09:48:20 RevPi9836 kernel: [ 8602.841259] uvcvideo: Found UVC 1.00 device Razer Kiyo (1532:0e03)
Feb 27 09:48:20 RevPi9836 kernel: [ 8602.843345] input: Razer Kiyo as /devices/platform/soc/3f980000.usb/usb1/1-1/1-1.3/1-1.3.4/1-1.3.4:1.0/input/input38
Feb 27 09:48:57 RevPi9836 kernel: [ 8639.517497] uvcvideo: Failed to resubmit video URB (-1).
Feb 27 09:49:09 RevPi9836 kernel: [ 8652.202800] uvcvideo: Failed to resubmit video URB (-1).
Feb 27 09:51:08 RevPi9836 kernel: [ 8770.429074] usb 1-1.3.4: USB disconnect, device number 54
Feb 27 09:51:15 RevPi9836 kernel: [ 8777.428972] usb 1-1.3.4: new high-speed USB device number 55 using dwc_otg
Feb 27 09:51:15 RevPi9836 kernel: [ 8777.529891] usb 1-1.3.4: New USB device found, idVendor=1532, idProduct=0e03
Feb 27 09:51:15 RevPi9836 kernel: [ 8777.529904] usb 1-1.3.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Feb 27 09:51:15 RevPi9836 kernel: [ 8777.529921] usb 1-1.3.4: Product: Razer Kiyo
Feb 27 09:51:15 RevPi9836 kernel: [ 8777.529928] usb 1-1.3.4: Manufacturer: Alpha Imaging Tech. Corp.
Feb 27 09:51:15 RevPi9836 kernel: [ 8777.531982] uvcvideo: Found UVC 1.00 device Razer Kiyo (1532:0e03)
Feb 27 09:51:15 RevPi9836 kernel: [ 8777.535486] input: Razer Kiyo as /devices/platform/soc/3f980000.usb/usb1/1-1/1-1.3/1-1.3.4/1-1.3.4:1.0/input/input39
Feb 27 09:51:50 RevPi9836 kernel: [ 8812.578510] uvcvideo: Failed to resubmit video URB (-1).
Feb 27 09:52:04 RevPi9836 kernel: [ 8827.121509] uvcvideo: Failed to resubmit video URB (-1).
Feb 27 09:52:09 RevPi9836 kernel: [ 8831.639513] piControl: ksz8851ReInit(0)
Feb 27 09:52:09 RevPi9836 kernel: [ 8831.640062] piControl: 8831530 Module L: Link check   Module R: Link check
Feb 27 09:52:11 RevPi9836 kernel: [ 8833.449531] piControl: ksz8851ReInit(0)
Feb 27 09:52:12 RevPi9836 kernel: [ 8835.259484] piControl: ksz8851ReInit(0)
Feb 27 09:52:14 RevPi9836 kernel: [ 8837.069499] piControl: ksz8851ReInit(0)
Feb 27 09:52:16 RevPi9836 kernel: [ 8838.879500] piControl: ksz8851ReInit(0)
Feb 27 09:52:18 RevPi9836 kernel: [ 8840.689532] piControl: ksz8851ReInit(0)
Feb 27 09:52:20 RevPi9836 kernel: [ 8842.499540] piControl: ksz8851ReInit(0)
Feb 27 09:52:21 RevPi9836 kernel: [ 8844.309546] piControl: ksz8851ReInit(0)

Maybe the error is caused by the razor kio webcam that we use, the razor camera seems to disconnect and reconnect all the time.
Hope you can help us.

Regards,

William

Re: Loss of DeviceNet connection

Posted: 26 Apr 2019, 11:22
by dirk
Hello please excuse the long delay. We have released the new Stretch image on March 2019. Please consider updating to this version.