TeamViewer season finished in 0.00 second

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desmondddd
Posts: 3
Joined: 14 Jul 2017, 16:13

TeamViewer season finished in 0.00 second

Post by desmondddd »

I have started the teamviewer service on revolution pi core 3 according to the youtube tutorial and assigned the device to my teamviewer account.

But when I double clicked the device in teamviewer client, just after the status bar showed authentication accepted, the whole session got finished immediately.

Does anyone know what's wrong with it? How to repair it?
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volker
Posts: 1046
Joined: 09 Nov 2016, 15:41

Re: TeamViewer season finished in 0.00 second

Post by volker »

We've contacted TV and they will get in contact with you. let us know when you've solved your problem.
Unser RevPi Motto: Don't just claim it - make it!
Veit
Official 3rd Party Support
Posts: 5
Joined: 09 May 2017, 19:40

Re: TeamViewer season finished in 0.00 second

Post by Veit »

Hi,

I'm Veit from TeamViewer. Thanks for your report.

Just for me to better understand your use case.

What TeamViewer Version (Windows) you are using?
Do you have a licence?
Is the device (teamviewer-revpi) still online after the session is closed?

Best Veit
desmondddd
Posts: 3
Joined: 14 Jul 2017, 16:13

Re: TeamViewer season finished in 0.00 second

Post by desmondddd »

hi,

I am using Teamviewer 12.0.81460 Mac Version.
free license.
Yes, it is still on line after the season is closed.
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volker
Posts: 1046
Joined: 09 Nov 2016, 15:41

Re: TeamViewer season finished in 0.00 second

Post by volker »

Hi,
I'm sorry if we haven't communicated this clear enough:

TV-RevPi is actually running only on a Windows client as it does use the Microsoft Windows Browser as a plug in for displaying the device's server output. please try using a Windows system and things should work then.
Maybe TV has already plans for Mac and will tell us here but I'm not sure about that.
Unser RevPi Motto: Don't just claim it - make it!
desmondddd
Posts: 3
Joined: 14 Jul 2017, 16:13

Re: TeamViewer season finished in 0.00 second

Post by desmondddd »

I've tried. It works on windows. thanks.
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